What are the main causes of stress in the workplace?
Benjamin Ackermann: The content of an employee's job, the work environment and organisation, leadership, social relationships in the workplace, objectives, the bonus system and also the corporate culture and any changes that are being introduced can all have an influence on an employee's mental state. In addition, physical complaints can lead to increased mental stress.
What approach is Gira taking in this area?
Benjamin Ackermann: Gira has set up a steering committee consisting of representatives from the works council, HR, health and safety and sustainability management and our company doctor. Together we have selected a procedure for assessing stress in the workplace at Gira, as specified by the Occupational Health and Safety Act, looked for a service provider with experience in this area and identified the Berufsforschungs- und Beratungsinstitut für interdisziplinäre Technikgestaltung e.V. (BIT e.V.). At the end of 2016, we ran a pilot project which involved an anonymous survey of 220 employees from the customer centre and the development and assembly departments on the subject of stress in the workplace and its impact on the employees' own jobs. The aim of the project was to gain initial experience of the survey method. Employees from the individual departments then took part in workshops to analyse the results and to come up with ideas about how the difficulties that had been identified could be reduced. Together with the relevant managers, we are currently in the process of evaluating the employees' proposals so that we can put in place specific measures and inform the employees about what we are doing.